Improving Communication with Letters

by | Mar 27, 2023 | Coping, Intention, Relationships, Skills, Tools

Improving communication is a great goal for individuals and couples who want to improve their relationships. In Dialectical Behavior Therapy (DBT), DEAR MAN letters are a technique used to help individuals communicate more effectively in difficult situations.

Benefits

The technique is used when you need to ask for something from someone or express a difficult opinion or feeling, but you’re afraid of the other person’s response. It helps you express your needs and feelings assertively while still being respectful and maintaining your relationship with the other person.

What does it mean

DEAR MAN is an acronym that stands for Describe, Express, Assert, Reinforce, (Be) Mindful, Appear confident, and Negotiate. Each letter in DEAR MAN has a specific meaning and role in the communication process:

D – Describe the situation: Start by describing the situation or problem you are facing. Be specific and avoid generalizations. For example, “I noticed that you have been canceling our plans frequently.”

E – Express your feelings: Share how the situation makes you feel. Use “I” statements to avoid blaming the other person. For example, “I feel disappointed when you cancel our plans without letting me know in advance.”

A – Assert yourself: State clearly what you want or need from the other person. Be direct and specific. For example, “I would appreciate it if you could let me know at least a day before if you need to cancel our plans.”

R – Reinforce: Explain the benefits for the other person if they agree to your request or suggestion. This could be a positive consequence for them or a negative consequence if they don’t agree. For example, “If you let me know in advance, we can make other plans or reschedule.”

M – Be Mindful: Stay focused on your goal and avoid getting sidetracked or derailed by the other person’s reaction. If they try to change the subject or bring up irrelevant issues, gently steer the conversation back to your main point.

A – Appear confident: Use confident body language and tone of voice. Make eye contact, stand up straight, and speak clearly and firmly. This helps convey your message more effectively.

N – Negotiate: Be willing to compromise and find a solution that works for both parties. This may involve some give-and-take, but it’s important to stay open and flexible to find a mutually satisfactory outcome.

When to use this technique for improving communication

DEAR MAN letters can be used in various situations, such as negotiating a salary raise, setting boundaries with a friend or family member, or asking a partner to change a behavior that’s causing issues in the relationship.

It’s important to note that DEAR MAN letters are not a one-size-fits-all solution and may not work in every situation. They are just one tool in the DBT toolkit and should be used in combination with other skills and strategies.

Review

In conclusion, DEAR MAN letters are an effective tool to help individuals communicate assertively and respectfully in difficult situations. By following each letter in the acronym, individuals can express their needs and feelings while still maintaining their relationships with others. With practice, this technique can help improve communication and resolve conflicts in a positive and constructive way. If you are struggling with where to start, use this worksheet from TherapistAid.com to help! https://www.therapistaid.com/therapy-worksheet/dbt-dear-man 

About Therapist Bethany Winter, MA, LPC Barnum Counseling

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